Enterprise Content Management - Quick Facts
	VHA’s Electronic Manager (EM) Software tool manages the information your organization uses, creates and/or stores and disseminates it throughout the organization in an organized fashion which increases efficiency and decreases time spent in retrieving records, recreating documents and waste incurred duplicating efforts.
	Our tool allows for Workflow/Collaboration throughout your organization.
	EM allows you to comply with regulatory requirements for records management.
	EM provides a tool for "Security" which lets you determine who can and who cannot view, create, edit, retrieve and/or delete information, records and documents in accordance with your company’s guidelines.

	Our EM product provides a turnkey solution so you can maintain, edit, and/or update your program in house without the necessity of continued involvement from VHA.

Enterprise Content Management

ECM – Defined
Enterprise Content Management (ECM) is a combination of solutions which allow organizations to apply structure to their existing processes, collaborate on workflows, organize documents, comply with regulatory requirements, create, archive, and/or dispose of structured and unstructured data within a system and which allows for security and integration of all content throughout an organization. “Content” refers to documents and can include: memos, letters, e-mail messages, reports, forms, recordings, drawings, photographs, presentations, scanned documents; or snap shots of output from structured data sources.

An ECM solution manages all the information your business or organization uses, creates and/or stores and disseminates it throughout the organization in an organized fashion which increases efficiency and decreases time spent in retrieving records, recreating documents and waste spent in duplicating efforts. It also allows for the collaboration of decision-making and the streamlining and automation of existing business processes.

Electronic Manager (EM) is a simplified ECM solution.


With VHA’s Electronic Manager (EM) , your organization can quickly begin to realize the benefits of an ECM solution. Instead of defining every process and mapping out the steps to automate that process, EM lets you apply your basic everyday business rules into the EM structure. Instead of taking weeks, months or even years of analysis, EM can be up and running, customized to fit your specific business needs within a matter of days. You won’t believe what we can do in 48-hours.

More specifically, with EM, you will:

	Apply structure to existing processes (Business Process Management or BPM) throughout your organization in a paperless, secure environment. With this added structure, you’ll find that your processes are performed consistently, and in a way that can then be measured and improved.
	Manage structured and unstructured data generated throughout your company.
	Manage documents (Document Management or DM) throughout your organization. This encompasses the process of retrieving, sharing, tracking, revising, and distributing documents and the information they contain.
	Collaborate with ad hoc workflows that mirror your existing processes, out of the box. You will now be able to manage and track all work activity throughout your organization. You’ll be able to see what’s working well and what’s not.
	Manage Processes that are executed consistently, leading improvements in those processes.
	Manage Records (Records Management) that need to be archived, retrieved and/or disposed of according to your organization’s established Records Retention procedures.
	Comply with any necessary requirements prescribed by government and/or any other regulatory agencies.

	Secure records and information through using permissions which can be created for defined groups or persons so information is only seen, used and/or edited by those authorized to do so within your company.
	Maintain versions of documents throughout its lifecycle.
	Maintain a turnkey solution - VHA’s EM is so intuitive and easy to learn you can adapt it to your business processes quickly and maintain it in-house with no continued intervention from VHA.

Training is also provided to designated people within your business so they are able to change permissions, and/or edit other parts of the program from their own desktops.